HKSKINCART 訂單查詢 Order Tracking
查看您的訂單進度 Check your order status
✨ 輕鬆追蹤您的護膚品訂單
只需輸入訂單編號，即可查看：
即時進度
訂單目前在哪個階段
Real-time order status
Real-time order status
商品明細
每件商品的採購進度
Item-by-item tracking
Item-by-item tracking
日本直送
從採購到送達全程追蹤
Japan to HK tracking
Japan to HK tracking
順豐派送
寄出後提供運單號碼
SF Express delivery
SF Express delivery
💡 如何找到訂單編號？
訂單編號以 SC 開頭，格式如：
較早前的訂單編號（H 開頭或 17 位數字）同樣可以查詢。有沒有 # 符號都可以。
Your order number starts with SC (e.g. SC8888) — find it in your confirmation email. Earlier order numbers (starting with H, or 17 digits) also work. With or without #.
訂單編號以 SC 開頭，格式如：
SC8888，可在訂單確認電郵找到。較早前的訂單編號（H 開頭或 17 位數字）同樣可以查詢。有沒有 # 符號都可以。
Your order number starts with SC (e.g. SC8888) — find it in your confirmation email. Earlier order numbers (starting with H, or 17 digits) also work. With or without #.
📢 注意：此系統於 2026 年 1 月 27 日上線，此日期前的訂單不適用本系統查詢。
Note: This system launched on Jan 27, 2026. Orders placed before this date are not available for tracking here.
Note: This system launched on Jan 27, 2026. Orders placed before this date are not available for tracking here.
ℹ️ 此頁狀態由人手更新，會比實際進度稍慢，您的訂單通常已處理得更前。
Status here is updated manually and may lag behind actual progress — your order is usually further along.
Status here is updated manually and may lag behind actual progress — your order is usually further along.
📍 訂單進度 Progress
📖 進度說明 What each status means
已確認：我們已收到您的訂單
Order confirmed
Order confirmed
採購中：正在日本為您採購商品
Purchasing in Japan
Purchasing in Japan
已採購：商品已採購，等待從日本發貨
Purchased, awaiting shipment from Japan
Purchased, awaiting shipment from Japan
運送中：商品已從日本寄出
Shipped from Japan
Shipped from Japan
已到港：商品已到達香港／在香港有貨，準備寄出給您
Arrived in HK / In stock in HK, preparing delivery
Arrived in HK / In stock in HK, preparing delivery
已寄出：已寄出！請留意收件
Shipped! Please check your delivery
Shipped! Please check your delivery
🛒 商品明細 Items
需要幫助？Need Help?